About 2 billion Frontline Workforce have experienced exertion, restlessness, and a significant workload during the pandemic. Right from shutdown to more safety protocols, they have experienced excessive workloads. The past several weeks has been quite tiring for healthcare workers. There was another wave of pandemics, and the airlines were cancelling on records, leading to staff shortages. Despite all of this, there has never been a better time or need for the strategies that can help build a frontline for long-term success by maximising the productivity and well-being of the Frontline Workforce
Microsoft provides the solution to empower the frontline workers for better communication, executing tasks, scheduling shifts, and more. It has been a long part of the mission wherein Frontline Workforce is helping the customers connect deeply with the corporate headquarters to the front line and creating integrated and simple experiences for the customers. Here’s how Microsoft is helping.
Providing workers with technology for reducing stress
The frontline is facing continuous constraints from the shortage. They need technology that can save them time and help them communicate better. Besides the partnership with the Samsung device portfolio Microsoft announced the general availability of walkie-talkie apps in teams that will be available on a range of zebra mobile devices. They can be used on iOS mobile devices or the Android options. It will allow the workers to have the ability to use the device to collaborate, communicate and increase the productivity of the workplace.
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Prioritising and modernising the training process
No doubt, the ability of the frontline workers has been increased due to technological improvement. But there was a greater need for training.
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The companies are now prioritising it and ensuring that it is easily accessible for everyone in the organisation. Microsoft Viva learning provides the frontline employees to assess, discover, share and track the learning content from the teams. With the LMS assignment feature, the companies can label corporate employees for assigning training and learning with partner solutions like the Cornerstone OnDemand to enable the workers to ease the assigned learning.
Building company culture, including the front line
A strong culture is what that guarantees the success of the company. Technology like Microsoft Viva connections plays a crucial role in bridging the communication and the culture gap. It allows the leadership to share messages, kudos, company updates to the front line while empowering the workers to share their thoughts and ideas. Using the new strategic partner, the workers can now quickly know about the essential company resources and actions at one location.
The application provides a single place for the employees to get immediate help in different languages, which results in fast and effective responses so that the workers get the answer whenever required.
Conclusion
Frontline can make a significant difference. Microsoft is now partnering with different industry leaders to continue innovating solutions that can help reduce stress and modernise the culture and training process. Their new solutions are already being used across the industries to ease the work. For sure, (Server Consultancy )one can see significant changes in the future that will ensure proper convenience and development.
